EMIKA RECORDS ONLINE STORE

EMIKA RECORDS ONLINE STOREEMIKA RECORDS ONLINE STOREEMIKA RECORDS ONLINE STORE
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EMIKA RECORDS ONLINE STORE

EMIKA RECORDS ONLINE STOREEMIKA RECORDS ONLINE STOREEMIKA RECORDS ONLINE STORE

Angemeldet als:

filler@godaddy.com

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FAQ

Can I preview the music?

To listen to a sample of the music, check out the main VEGA page on our site and listen to the VEGA VR Soundtrack.  

I didn’t get my receipt and/or confirmation! What happened?

If you didn’t receive one of our automated emails, please check your spam folder. If you are still unable to locate the email in question, please email emika@chaosstar.io for further assistance.

When will I receive my order? Will I get it in time for Christmas?

Due to the pandemic and delays in the overall supply chain, vinyl prints will not be available until February. Once they are available, the physical collector’s sets will be shipped. Because of this, buyers will be able to download their digital copy of VEGA after purchase. 

What if I don’t want vinyl?

Each copy of The VEGA Collection also comes with a digital copy of the album. As with all items in the set, the vinyl is a keepsake that will likely grow in value due to its rarity.

Can I buy any of the add-ons without buying a collector’s set?

This is not available at the moment. However, some add-ons may be available on their own in the future. 

How are the products shipped?

We ship all of our products with DHL. We will send you a tracking number via email as soon as your order is with  DHL.

How much does shipping cost?

For the 101 VEGA COLLECTORS SET the shipment is free. For other products it depends where we have to ship. There is a drop down menu with each product for the different regions in the world.

Where do we ship to?

We ship all of our products world-wide.

Can I return my product?

You can return all unopened products within 14 days after receiving them. The shopping costs for the return are covered by the customer and once we have received them in good condition we will refund your order.  Digital products are none refundable. Please let us know if you would like to return something via email and we will provide the full details emika@chaosstar.io  


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